Good work, recruit. Welcome aboard the Battlestar Galactica.  Your next mission is to prove your knowledge of SANS lore. 
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<ol>
<li>What software did John Strand run during a recorded call with online scammers to scare and confuse them?</li>
<li>What software does Lenny Zeltser have a YouTube video of running in order to create a memory capture?</li>
</ol>
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Add the two answers to http://bit.ly/SANS_ (without spaces, with the original capitalization) in order to reveal the next section.